Dialtone are an independent telecommunication management service who work with you to lower the cost and improve the overall efficiency of your communication systems.

Reduce Costs


Proven to lower the cost of your Voice (fixed and mobile), Internet and data services by up to 50%.

Control Expenses


Rein in the data chaos and clear the smoke and mirrors of telecommunication vendors billing systems.

Secure Competitive Rates


“Best Practices” for telecommunication expense management starts with effective strategic sourcing of teleco contracts.


One of the largest expenses for businesses today is telecommunications. Most of our clients are overcharged for voice and data services which impacts directly on their profit results.

Dialtone’s consultants have over 20 years experience in the telecommunications industry and regularly demonstrate that costs can be cut by as much as 50%. The Dialtone customer base represents all types of organisation – private sector, public sector and not for profit. This provides us with a unique view of current usage, cost of ownership and technology solutions in NZ.

Our independence is important to both of us, and we give the assurance that we receive no benefit from any third party – either directly or indirectly. Dialtone enjoys a good reputation with all carriers for its work and proactively tracks all service offerings. We put great care into being carrier ‘agnostic’, which means we work for you, not your telecommunications provider. Dialtone will check your bill accuracy, identify and remove excess infrastructure whilst managing potential credits from your telecoms supplier.

Our clients use Dialtone as a specialist management resource over a specific timeframe, efficiently minimising their internal resources required to quickly deliver savings, whilst allowing them to concentrate on core business.

  • Des Small oval


Senior Consultant



Sales & Marketing Manager



Telecommunications Consultant



Telecommunications Consultant

Dialtone provided telecommunications RFP project management services that reduced our costs by 40%, cleared unused services and enhanced our data network. They have also acted as intermediaries between our company and our telecommunication vendors in critical telecommunications negotiations saving us both time and money. Their specialist market knowledge and hard work have consistently provided benefits to our relationship delivering services that are much appreciated in today’s busy business environment. They also gave us the confidence to change providers which enabled us to achieve the savings and benefits detailed previously I’m pleased to recommend them.

Gina Robinson

ICT Business Manager, AUT University


The Art of Negotiating a contract

A bit like Christmas morning, procuring new contracts for your telco services can be quite exciting when the responses to the RFP arrive on deadline day. Potentially shiny new services that technically shade the services you currently consume. Feeling the anticipation...

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The legality of changing website terms

One of my goals for 2019 is to finish my law degree and qualify as a lawyer. I am completing a post-graduate honours dissertation on the enforceability of changing website terms in telecommunications contracts. I can already feel my readers slipping away at this point...

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Getting the best Support

My business partner and I sat down this week to discuss how we can provide the best value for our clients in 2019. This leads us straight to what we believe are the critical priorities for our clients to consider for telecommunications this year. I’m going to start...

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Case Studies

Dialtone Limited
PO Box 74347 Greenlane
Auckland 1051

+64 9 520 1039

David Glen
Sales and Marketing Manager
Mobile +64 21 871 071

Des Small
Senior Consultant
Mobile +64 21 472 423

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