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Des Small LinkedIn
Des Small ovalDes Small  –  Senior Consultant

Over the last twelve years Des Small has built a reputation to be recognised as one of New Zealand’s leading telecommunications consultants. Delivering highly effective communications outcomes that significantly impact his clients’ bottom lines, greatly improving communications while reducing costs between 20-44%.


Des has built proven methodologies and processes around telecommunications procurement and management, that are now considered best practice. This includes developing unique benchmarking systems that for the first time consider the contract life cycle.


Des looks to build close relationships between his clients and their telecommunication providers to maximise service and value. Projects include working for a variety of the New Zealand’s best known organisations such as Sanitarium, PricewaterhouseCoopers, Progressive, The Warehouse, Stella Travel, Bartercard, Aurecon, AUT, St John, Transfield, KPMG, IHC, Contact Energy and Bell Gully


Des Small LinkedInDAVID GLENDavid Glen – Sales & Marketing Manager

David has a broad range of experience, primarily in sales and marketing within the telecommunication industry. As a sales and marketing specialist David concentrates on building long term relationships with clients through delivering critical results in support of their organisational objectives.

With exceptional personal communication skills and, perhaps more importantly, excellent listening skills, David assists organisations by understanding and identifying customers business needs and then intelligently implements technology to facilitate the execution of those needs.

David has managed large International businesses in the Pharmaceutical and Biotechnology industries including Pfizer, Schering AG, American Cyanamid and ICPbio, the latter involved channel management worldwide.


Tristan Glen-Gaul LinkedInTristan Glen-Gaul – Business Development Manager

Tristan is experienced in the industry of digital marketing having worked for Facebook as a marketing expert and several website design agencies helping small to medium business owners achieve results on different digital platforms. His background includes marketing and business development.

With a focus on all aspects of voice and mobile communications and management, Tristan adopts a pragmatic outcome-based approach with an emphasis on adding value to Dialtone clients.



“Dialtone have been IHC’s telecommunications audit and procurement partner over the last four years, managing key services for over 1,500 nationwide locations. Over this period, Senior Consultant Des Small has been responsible for measurable savings of over $1million. … Dialtone bring invaluable expertise and up to date market advice as IHC rollout new technologies to their staff in our numerous locations around the country, helping us reduce risk and unnecessary expense.”

— Mark Rowe, General Manager Corporate Services at IHC New Zealand

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Dialtone Limited
PO Box 74347 Greenlane
Auckland 1051

+64 9 520 1039

David Glen
Sales and Marketing Manager
Mobile +64 21 871 071

Des Small
Senior Consultant
Mobile +64 21 472 423

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