Testimonials

‘We were referred to Dialtone by one of our major clients, who had themselves experienced excellent service and results using Dialtone. As a business we are involved primarily in the IOT sector, considering ourselves to be highly technical. We did not expect to get such an intimate understanding of our requirements from a third party. It was a tremendous decision to engage with Dialtone, we achieved significant savings in our telecommunications spend. You listened to what we said, and understood the importance to us of the relationship we have with our suppliers and the importance to the business of the services we received. The detailed analysis, knowledge and expertise you brought to this project were outstanding.
I have no hesitation in recommending Dialtone to any business seeking a productive and professional approach to improving telecommunication costs, value and supplier management.’

“It was not until we used Dialtone’s telecommunication expense management services that we realised how little we knew about our spend and how significant the benefits would be. Over the years our telecoms landscape had become cluttered and unmanageable, Dialtone were able to extract, breakdown, and analyse what was going on and give us a clear picture of what needed to change – and follow those changes through to confirm future billing was correct.
They are passionate about their service and completely committed to meeting your company needs. Their full-on support and regular communication means you are always aware and up to date with developments and progress. They are specialists in this line of work and let their knowledge and experience save you time and money. We certainly will continue to use their excellent services.”

‘Dialtone were recommended to me as experts in negotiating communications contracts in New Zealand. I was extremely pleased that the recommendation was correct. Not only did Dialtone half our communications bill but they were able to secure a one-off payment for billing errors that had occurred historically. This one-off payment alone paid for their fee! David and the team are extremely professional and as a result, I have continued to engage them to ensure our communications invoices are accurate going forward. I would thoroughly recommend Dialtone to anyone who wants to make savings in their communications costs.’

‘The Dialtone team has worked closely with the Spectrum Care for nearly two years now on the Telecommunications procurement and implementation project. Dialtone took the time to understand our needs and their process complemented the work of our IT Team. I found the thoroughness of implementation and follow through to be exceptional.
The level of detail included in their business intelligence reporting is impressive, and the subsequent model of our costs, which was applied to several scenarios with different suppliers, provided us with a sound body of information to make a decision.
I am pleased to recommend the services of Dialtone to you and your organization. They have been instrumental in upgrading and improving our telecommunications network and services.

‘With constant pressure to keep telecommunication costs controlled and market competitive, we chose Dialtone based on past performances, experience and service.
Dialtone has been able to achieve significant savings in our telecommunications spend. You listened to what we said, and understood the importance to us of the relationship we have with our suppliers and the importance to the business of the services we received. The detailed analysis, knowledge and expertise you brought to this project were outstanding.
I have no hesitation in recommending Dialtone to any business seeking a productive and professional approach to improving telecommunication costs, value and supplier management.’

“We have partnered with Dialtone for several years. In that time frame they have saved us 54% on our telecommunication costs all while maintaining professional and dependable services from our Vendors. It allowed us to focus on our core business whilst securing the best of services at the right terms. I would highly recommend using Dialtone to assist you with your telecommunication requirements, you will not be disappointed.”

“There are plenty of companies that say they can perform telecommunications management services but when Dialtone contacted me I recognised that they were experienced, very thorough, and cared about their customers. The decision was made to have Dialtone to perform a discovery then detailed audit of our telecommunications over all vendors. The service received was excellent, and we were very pleased with the results.
Dialtone set a high standard of performance and clearly communicated progress through the entire project. Our telecommunication spend annually is in the millions, the audit and contract renegotiations resulted in a 47% saving with additional credits of over $1.0 million. Dialtone should be very proud of their outstanding performance. I recommend them without hesitation and would utilize their services again, should the need arise.”

“I have used the services of Dialtone on several occasions whilst Head of IT at Jacobsen. One major piece of work was in selecting a replacement telephone system.
Dialtone drew up a comprehensive list of requirements, matched this against the key “players” in the marketplace, arranged (and attended with us) demonstrations, reviewed the proposals with us, negotiated significant discounts, and then monitored the Project Management of the installation of the chosen system (Mitel). I rate Dialtone very highly and would recommend them to anyone in a similar position.”





DIALTONE SERVICES
Dialtone Limited
PO Box 74347 Greenlane
Auckland 1051
+64 9 520 1039
David Glen
Sales and Marketing Manager
Mobile +64 21 871 071
Des Small
Senior Consultant
Mobile +64 21 472 423