Have you ever taken a risk that tests your usual rules to play it safe? Incredibly, we learn from every project that service providers and their prospective clients view risk in very different ways. The latest gem came about during a procurement exercise where the...

How would you protect your unlimited credit card from fraud? An employee of a client (let's call him Dan) lost his suitcase at Johannesburg Airport on a Friday evening. By Monday, it was clear to Dan that it was not lost but stolen. Dan's mobile phone was in that...

About the time we dust the sand out from our shoes, we start to hear the effects of the Christmas data blow-outs! I assume it's something about favourite classic movies that need to be seen again when families are at their preferred holiday destination. It is not...