It can be difficult to understand your Telecommunications bill, is it correct, are you are paying for unnecessary services, are you on the correct plans and are there any bottlenecks?

Business intelligence, or BI, is an umbrella term that refers to a variety of software applications used to analyze an organization’s raw data. BI as a discipline is made up of several related activities, including data mining, online analytical processing, querying and reporting. CIO 2007

We find the only way you are able to truly see and understand telecommunication usage is to use a tool that will visually display data in a clear and transparent fashion thereby illuminating unexpected or unintended costs.

These are often straightforward billing errors which would otherwise go unnoticed but can impact your costs significantly. Gartner analyst Eric Goodness says that from what he’s observed, “12 percent to 20 percent of telecom charges are in error, and 85 percent of the errors are in the carrier’s favour.”

Tableau is our tool of choice, we can upload billing data, then visualize and create interactive, shareable dashboards.


Random Quote

“There are plenty of companies that say they can perform telecommunications management services but when Dialtone contacted me I recognised that they were experienced, very thorough, and cared about their customers. The decision was made to have Dialtone to perform a discovery then detailed audit of our telecommunications over all vendors. The service received was excellent, and we were very pleased with the results.”

— Glen Willoughby, General Manager IT at Downer Group

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Dialtone Limited
PO Box 74347 Greenlane
Auckland 1051

+64 9 520 1039

David Glen
Sales and Marketing Manager
Mobile +64 21 871 071

Des Small
Senior Consultant
Mobile +64 21 472 423

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