It can be difficult to understand your Telecommunications bill, is it correct, are you are paying for unnecessary services, are you on the correct plans and are there any bottlenecks?

Business intelligence, or BI, is an umbrella term that refers to a variety of software applications used to analyze an organization’s raw data. BI as a discipline is made up of several related activities, including data mining, online analytical processing, querying and reporting. CIO 2007

We find the only way you are able to truly see and understand telecommunication usage is to use a tool that will visually display data in a clear and transparent fashion thereby illuminating unexpected or unintended costs.

These are often straightforward billing errors which would otherwise go unnoticed but can impact your costs significantly. Gartner analyst Eric Goodness says that from what he’s observed, “12 percent to 20 percent of telecom charges are in error, and 85 percent of the errors are in the carrier’s favour.”

Tableau is our tool of choice, we can upload billing data, then visualize and create interactive, shareable dashboards.