Procurement “Best Practices” for telecommunication expense management starts with effective strategic sourcing of telecommunications contracts.

Dialtone is involved in frequent negotiations with vendors, renewing contracts, drafting amendments, initiating RFP’s or advising clients on current benchmarking or procurement strategies.

Dialtone’s procurement strategies significantly reduce or eliminate the common risk exposures e.g. unfriendly contract terms inherent in vendor contracts while reducing costs by between 30 – 40%.

Proof of Dialtone’s effectiveness in strategic sourcing is demonstrated by our re-engagement rate. Sourced properly, contracts should make vendor management easier for the Enterprise by having the contract language in place to control the performance of the vendor in all aspects of the relationship.