Telcos’ customer service lacking: survey – Business – NZ Herald NewsOne of the key reasons we (Dialtone) are needed and can help in resolving problems between the Vendor and our client quickly without escalating negative emotions.

by David | Feb 2, 2017 | Blog

New Zealand’s telecommunication companies are lacking in customer service, with a new survey finding a quarter of consumers had a billing dispute in the past year. Consumer NZ’s telco survey, released…

Source: Telcos’ customer service lacking: survey – Business – NZ Herald News

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Telcos’ customer service lacking: survey – Business – NZ Herald NewsOne of the key reasons we (Dialtone) are needed and can help in resolving problems between the Vendor and our client quickly without escalating negative emotions.

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