"We were referred to Dialtone by one of our major clients, who had themselves experienced excellent service and results using Dialtone. As a business we are involved primarily in the IOT sector, considering ourselves to be highly technical. We did not expect to get such an intimate understanding of our requirements from a third party.."

While we understand ICT and telecommunications product categories, our experience goes a lot deeper. We have considerable expertise introducing new technologies into organistations

THE DIALTONE DIFFERENCE

In today’s dynamic technology landscape, navigating the complexities of ICT procurement and contract management can be overwhelming. Dialtone provides the expertise and support you need to optimize your ICT investments and build lasting, strategic partnerships. With over 20 years of experience, we deliver tailored solutions that drive cost savings, mitigate risks, and ensure you get the most out of your technology.

DES SMALL

Senior Consultant

DAVID GLEN

Sales & Marketing Manager

DIALTONE SERVICES

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Telecommunications Strategic Planning

Unified Communications

Dialtone provided telecommunications RFP project management services that reduced our costs by 40%, cleared unused services and enhanced our data network. They have also acted as intermediaries between our company and our telecommunication vendors in critical telecommunications negotiations saving us both time and money. Their specialist market knowledge and hard work have consistently provided benefits to our relationship delivering services that are much appreciated in today’s busy business environment. They also gave us the confidence to change providers which enabled us to achieve the savings and benefits detailed previously I’m pleased to recommend them.

Gina Robinson

ICT Business Manager, AUT University

News

Vodafone and Your Future

May 16, 2019

The recent sale announcement of Vodafone comes as no surprise. What did unsettle the market is the immediacy and the total 100% sale to investors Infratil and Brookfield Asset Management for $3.4 billion. That agreement will still provide "preferential access" to...

Predicting Patterns

Apr 4, 2019

There is no doubt that we can all learn something from history. Apart that is from me! I seem to be doing the same stuff and funnily enough get the same result. Change can be difficult! Each month we process our clients billing data to review and report. Last month,...

The Internet of Lost Things!

Mar 28, 2019

Currently, there is much chat about the Internet of Things (IoT) or M2M. A SIM is attached to a device transmitting data via the Internet to a central point for analysis. There are simple applications such as alarms, vending machines and vehicle GPS systems. Then...

Procurement Services – Dialtone Cuts 48% in Costs for Leading Food Service Company

Dialtone are contracted to manage Requests for Proposals (RFP's) for many reasons but probably most often when the client struggles to get engagement from the incumbent Vendor resulting in poor customer service and uncompetitive pricing. Throughout any process, be...

Benchmarking – Dialtone identifies 18% in savings for leading supermarket chain

Dialtone are often engaged to benchmark telecommunication services for clients as an annual condition of their Vendor contract. However in most cases benchmarking is not carried out in lieu of a proposed cost reduction or service improvement by the Vendor and rates...

Auditing – Government department overpaying by $1.0m!

Coming soon…

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+64 9 520 1039

David Glen
Sales and Marketing Manager
Mobile +64 21 871 071

Des Small
Senior Consultant
Mobile +64 21 472 423

"Not only did Dialtone half our communications bill but they were able to secure a one-off payment for billing errors that had occurred historically. This one-off payment alone paid for their fee! David and the team are extremely professional...."

"got up to speed with our current arrangements and costs, and was able to use his contacts within the market to identify three quality, viable options for us, in terms of technology, price and speed of implementation."

"Dialtone .. reviewed the proposals with us, negotiated significant discounts, and then monitored the Project Management of the installation of the chosen system (Mitel). I rate Dialtone very highly and would recommend them to anyone in a similar position."

"Dialtone has significant experience and ongoing close visibility of the market, along with very good analysis systems and processes for keeping the Telco’s honest with service and costs.”

“...Dialtone helped our business discover substantial cost savings from our telecommunications infrastructure, streamline the billing process, establish long term visibility on our network spend...read more... "

"We have partnered with Dialtone for several years. In that time frame they have saved us 54% on our telecommunication costs all while maintaining professional and dependable services from our Vendors.”

"Dialtone to perform a discovery then detailed audit of our telecommunications over all vendors. The service received was excellent, and we were very pleased with the results.”

"Dialtone provided telecommunications RFP project management services that reduced our costs by 40%, cleared unused services and enhanced our data network."

“Dialtone have proven they have significant experience and a pragmatic approach to unravelling the complexities of telecommunications billing. However equally important to PBT was their positive relationship with the incumbent telecommunications provider. "

“Dialtone have been IHC’s telecommunications audit and procurement partner over the last four years, managing key services for over 1,500 nationwide locations. Over this period ...measurable savings of over $1million."

"Dialtone have helped us develop “best practice” IT procurement review processes that have enabled us to significantly reduce time and resources, while still meeting important centralised procurement and auditing requirements."

“Dialtone is an ICT Procurement and Contract Management Consultancy. We unlock value and build strong partnerships for long-term success.”

DELIVER VALUE

CONTRACT LIFE-CYCLE MANAGEMENT

NEW TECHNOLOGIES

THE DIALTONE DIFFERENCE

DES SMALL

DAVID GLEN

DIALTONE SERVICES

Telecommunication Expense Management

Auditing & Cost Reduction

Benchmarking

Telecommunications Procurement

Telecom Expense Management Reporting

Data Visualization